Recently I had, shall we say, a ‘difference of opinion’ with my satellite television company (the one I won’t mention by name because my attorney warned me not to). Although I had a legitimate reason for canceling my service, they were unwilling to adjust or waive the $300 cancellation fee.
Which brings me to a rant—Cable companies (or internet or cell phone or fill in the blank) who require you to:
A. Hand over your first born child ...
THE CONTRACT: When to Bill it? When to Bite it?
Oct04
Recently I had, shall we say, a ‘difference of opinion’ with my satellite television company (the one I won’t mention by name because my attorney warned me not to). Although I had a legitimate reason for canceling my service, they were unwilling to adjust or waive the $300 cancellation fee.
Which brings me to a rant—Cable companies (or internet or cell phone or fill in the blank) who require you to:
A. Hand over your first born child ...
I was trained in the school of “what goes around comes around” or, in the vernacular of the moment, “The Law of Attraction.” It‘s a philosophy that has always worked for me in my personal and professional life, and it is one that I share with my coaching clients, during keynotes and just about any other time I have the opportunity to be with people.
That said, this evening I was standing in the merchandise return line at my local Cos...
